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Effective Date: 28/06/23

At CleanHeadsOfficial, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our clay facemask business, whether through our website, mobile application, or other channels. By using our products or services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information from you when you make a purchase, create an account, contact us, or otherwise interact with our business. This information may include your name, email address, phone number, shipping address, billing information, and other details necessary to fulfill your orders.

1.2 Non-Personal Information: We may also collect non-personal information such as your IP address, device information, browsing patterns, and demographic data. This information is used to analyze trends, improve our products and services, and enhance your overall experience.

  2. Use of Information:

2.1 Order Processing: We use the personal information provided by you to process and fulfill your orders, manage your account, and communicate with you regarding your purchases or inquiries.

2.2 Marketing Communications: With your consent, we may use your contact information to send you promotional emails, newsletters, or other marketing materials about our products, special offers, or updates. You have the right to opt out of receiving such communications at any time.

2.3 Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.

2.4 Analytics and Improvement: We may analyze non-personal information to monitor and improve the performance of our website, products, and services. This includes using cookies, web beacons, and similar technologies to gather data about your interactions with our website.

  3. Information Sharing:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing agencies. These providers have access to your information only to perform specific tasks on our behalf and are obligated to keep it confidential.

3.2 Legal Requirements: We may disclose your information if required by law, court order, or governmental authority. We may also disclose your information to protect our rights, safety, or property, or to investigate fraud or other prohibited activities.

  4. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

  5. Your Rights and Choices:

5.1 Access and Correction: You have the right to access and update your personal information stored in our records. You can do so by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request, subject to any legal or operational obligations.

5.2 Marketing Communications: You can opt out of receiving marketing communications from us by following the instructions provided in the emails or by contacting us directly.

5.3 Cookies and Tracking Technologies: Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may limit your ability to use certain features of our website.

  6. Children's Privacy:

Our products and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If you believe that we may have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

  7. Changes to this Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.

  8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of our clay facemask business, please contact us at cleanheadsofficial@gmail.com.

By using our products or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

Last updated: 28/06/23

©CleanHeadsOfficial All Rights Reserved 2022

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